Commercial and Marketing Recruitment for Food and Drink Manufacturing.

Commercial & Marketing teams are vital in food and drink manufacturing, driving growth, protecting margin, and building strong customer relationships. As specialist recruiters, we help food and drink manufacturing businesses find the talent to deliver commercial success.

Driving Revenue and Brand Growth

In a market shaped by retailer consolidation, price sensitivity, brand competition and shifting consumer behaviour, strong Commercial & Marketing teams turn market insight into profitable sales strategy and sustainable brand growth. Find professionals for your food and drink manufacturing business and achieve success with True North Talent.

Commercial & Marketing in food manufacturing is a unique discipline.

It requires a balance of:
• Retailer relationship management expertise
• Category and consumer insight understanding
• Pricing and margin management capability
• Promotional and JBP negotiation experience
• Brand positioning and marketing strategy
• Cross-functional collaboration and commercial acumen

We understand the difference between a retailer-facing National Account Manager driving negotiations and a Category Manager shaping data-led growth strategy. We know what it takes to manage branded versus private label portfolios. And we understand how Commercial & Marketing must work cross-functionally with NPD, Supply Chain and Operations to deliver profitable launches and sustainable growth.

That’s why food manufacturing is the only sector we recruit within.

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Permanent & Interim Commercial & Marketing Recruitment

We take a consultative approach to permanent Commercial and Marketing hires.

We look beyond the job description to understand:
• Your customer mix (retail, branded, foodservice)
• Category positioning and competitive landscape
• Margin expectations and pricing strategy
• Growth targets and route-to-market
• Internal cross-functional structure
• Cultural dynamics within the business

We proactively approach high-performing Commercial and Marketing professionals within food manufacturing - not just active job seekers.

Why Commercial & Marketing Hiring Is So Critical in 2026 and Beyond

Food manufacturing is evolving rapidly:
• Increased retailer consolidation and buying power
• Private label growth and price competition
• Promotional intensity and margin pressure
• Changing consumer health and sustainability trends
• Data-driven category management
• Omnichannel and e-commerce growth

Your Commercial & Marketing team sits at the centre of all of it.

The right hire doesn’t just manage accounts, they:
• Protect and grow margin
• Strengthen retailer partnerships
• Improve forecast accuracy
• Drive successful product launches
• Build long-term brand equity

Hiring incorrectly, however, can lead to lost listings, margin reduction and stalled business growth.

That’s why sector expertise matters.

Commercial & Marketing Roles we Recruit:

We recruit across the full Commercial and Marketing lifecycle, from account management through to board-level leadership.

Account Management & Sales
• National Account Manager (NAM)
• Senior National Account Manager
• Commercial Manager
• Customer Business Manager
• Head of Sales
• Sales Director
• Commercial Director

Category & Insight
• Category Manager
• Senior Category Manager
• Category Controller
• Shopper Marketing Manager
• Insights Manager

Brand & Marketing
• Brand Manager
• Senior Brand Manager
• Marketing Manager
• Head of Marketing
• Marketing Director

Strategic & Leadership Roles
• Head of Commercial
• Managing Director
• General Manager

Interim Commercial & Marketing Professionals
We also supply interim specialists for:
• Negotiation and retailer range reviews
• Brand repositioning projects
• New product launch support
• Commercial restructuring
• Maternity cover
• Short-term revenue acceleration programmes

Commercial/Marketing Jobs.

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Explore our latest Commercial and Marketing jobs.

OPERATIONS

Site Lead

Lancashire, UK

Competitive Salary plus Benefits Package

Permanent

Location: Lancashire
The Opportunity: A senior operational leadership opportunity for an experienced food manufacturing professional ready to take ownership of a complex, multi-shift manufacturing operation and make a measurable impact on performance.

This is an opportunity to lead a busy food manufacturing site, working closely with the Operations Director and wider leadership team to improve safety, quality, service, cost and operational performance.

You'll have genuine responsibility for the site's day-to-day operation, while also playing a key role in its longer-term development. The business is continuing to invest in its manufacturing capability, so this is a role where there is scope to influence how the site operates and how it develops.

Why this role?
This is a 24/7 manufacturing operation with multiple production areas and a sizeable multi-disciplinary workforce.

Reporting to the Operations Director, you'll lead the site management team and create the structure, accountability and performance culture needed to deliver against operational KPIs.

The challenge is not simply keeping production running. You'll be expected to identify opportunities to improve efficiency, reduce costs, strengthen leadership capability and embed a culture of continuous improvement.

You'll have exposure across Operations, Engineering, Technical, Quality, Health & Safety, Finance, People and Sustainability, giving you a genuine opportunity to influence the wider site strategy.

What will you be responsible for?

  • Taking overall operational responsibility for the manufacturing site and ensuring production targets are delivered safely, efficiently and consistently.
  • Leading and developing the site management team, creating clear accountability for performance.
  • Driving improvements across safety, quality, service, cost and efficiency.
  • Embedding Lean and continuous improvement principles across the operation.
  • Managing site budgets, operating costs and capital expenditure proposals in partnership with Finance.
  • Developing a strong safety culture and ensuring compliance with relevant legislation and site standards.
  • Working closely with Technical and Quality teams to maintain food safety and customer standards.
  • Leading cross-functional collaboration across Engineering, Technical, Finance, People, IT and Sustainability.
  • Establishing effective management routines, communication forums and performance reviews.
  • Identifying operational risks and ensuring robust business continuity plans are in place.
  • Supporting major site projects, including new equipment, systems implementation and wider manufacturing improvement programmes.
  • Building leadership capability through coaching, mentoring and clear performance expectations.

What we're looking for
Essential

  • Proven senior operational or Factory Management experience within food manufacturing.
  • Experience leading a sizeable, multi-disciplinary manufacturing operation.
  • A strong track record of improving operational KPIs and delivering measurable performance improvements.
  • Experience managing budgets, costs and capital expenditure.
  • Strong understanding of food safety standards, including BRCGS or equivalent.
  • Experience of Lean and continuous improvement methodologies.
  • The ability to lead through other managers and create clear accountability for performance.

Desirable

  • Multi-site manufacturing experience.
  • Experience of significant manufacturing projects or site transformation.
  • Experience working within a 24/7 production environment.
  • Formal Lean / Continuous Improvement qualification.


What’s on Offer?
This is a great business to join as they really invest in the people and support development and growth. It’s a great culture and people are genuinely happy in their roles within the business.

We are seeking applications from talented Head of Operations, Site Leaders, Operations Managers, Site Manager who live within Greater Manchester, Lancashire or Cumbria.

Why True North Talent?
True North Talent specialises exclusively in recruitment across the UK food and drink manufacturing industry. We understand the sector, the challenges businesses are facing and the experience required to succeed within it.

Our specialist consultants work closely with both clients and candidates to ensure we're not simply matching a CV to a job description – we're helping people make the right career move and businesses secure the expertise they need.

Interested?
If you are an experienced Site Lead within the food and drink manufacturing sector and this sounds like the kind of opportunity you're looking for, we'd love to hear from you.

Apply directly or contact Carole on 0161 399 1575 / 07899 686690 for a confidential discussion, quoting reference CH/TNT/3440.

We may hold your data, as per our privacy policy detailed on our website.

We are only able to consider candidates who have the legal right to work in the UK. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
 

TECHNICAL

Factory Technical Manager

Lancashire

c£50,000 - 55,000 per year

Permanent

Location: Lancashire
The Opportunity: A hands-on technical leadership role where you’ll be visible on the factory floor, influence standards and help drive technical performance across a busy food manufacturing operation.

This is an opportunity for an experienced Technical professional to take ownership of factory technical standards, work closely with Production, Engineering, Hygiene and Warehouse teams, and make a tangible difference to day-to-day technical performance.

You’ll be joining an established food manufacturing business at an important stage of its development, with continued investment and growth creating opportunities for people who want to make an impact rather than simply maintain the status quo.

Why this role?
This is a highly visible, factory-based role working alongside the Site Technical Manager.

Your focus will be on maintaining audit readiness, improving factory standards and challenging practices that create avoidable non-conformances. You’ll also play an important role in coaching colleagues across the site and deputising for the Technical Manager during audits and factory walkarounds.

It’s a role that will suit someone who enjoys being close to the operation, can build credibility with different departments and is comfortable holding standards when they need to be challenged.

What will you be responsible for?

  • Ensuring finished product meets agreed technical and quality standards.
  • Maintaining a high level of audit readiness across the factory.
  • Establishing and embedding clear “what good looks like” standards.
  • Coaching and supporting QA, Production, Engineering, Hygiene and Warehouse teams.
  • Identifying the causes of avoidable non-conformances and driving improvements in factory practices.
  • Supporting retailer code approval requirements and managing associated samples.
  • Overseeing pest control processes across the manufacturing operation.
  • Deputising for the Site Technical Manager during audits and factory walkarounds.
  • Spending the majority of your time on the factory floor, providing a visible technical presence.
  • Working flexibly across shifts where required to maintain standards and provide technical support.

What we're looking for
Essential

  • Previous technical experience within a food manufacturing environment.
  • Experience of leading, coaching or supervising technical/quality colleagues.
  • Strong understanding of food safety, technical standards and factory compliance.
  • Experience working with retailer requirements and customer audits.
  • The confidence to challenge standards and influence colleagues across different functions.
  • A practical, hands-on approach with the ability to identify issues and drive them through to resolution.

Desirable

  • Experience deputising for a Technical Manager or leading technical activity during audits.
  • Experience working with major UK retailers.
  • Experience across QA, factory standards and technical compliance.

What's on offer?
This is a great business to join as they really invest in the people and support development and growth. This is a Factory Technical Manager they are looking to find someone who has experience working in the factory running the technical and quality team.

We are seeking applications from talented QA Managers, Assistant Technical Managers, Senior QA Managers, Factory Technical Managers or Technical Managers, who live within Greater Manchester & Lancashire.

Why True North Talent?

True North Talent specialises exclusively in recruitment across the UK food and drink manufacturing industry. We understand the sector, the challenges businesses are facing and the experience required to succeed within it.

Our specialist consultants work closely with both clients and candidates to ensure we're not simply matching a CV to a job description – we're helping people make the right career move and businesses secure the expertise they need.


Interested?
If you are an experienced Factory Manager within the food and drink manufacturing sector and this sounds like the kind of opportunity you're looking for, we'd love to hear from you.

Apply directly or contact Carole on 0161 399 1575 / 07899 686690 for a confidential discussion, quoting reference CH/TNT/3442.

We may hold your data, as per our privacy policy detailed on our website.

We are only able to consider candidates who have the legal right to work in the UK. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
 

TECHNICAL

Technical Manager

Merseyside

c£70,000 - 75,000 per year

Permanent

Location: Merseyside
The Opportunity: A senior technical leadership opportunity where you'll have real ownership of food safety, quality and hygiene across a busy manufacturing site.

This is a role for an experienced Technical or Quality professional who enjoys being close to the operation, challenging standards and making improvements that have a measurable impact.

You'll take ownership of the site's technical agenda, working closely with Operations and other functions to ensure food is produced safely, consistently and to the standards expected by customers, accreditations and the business.

Why this role?
This isn't simply a role focused on maintaining systems and passing audits.
You'll have genuine accountability for the site's food safety, quality and hygiene performance, with the opportunity to influence how the factory operates and drive improvements across standards, processes and ways of working.

You'll lead customer and accreditation audits, own the site's HACCP, TACCP, food defence and food fraud systems, and work with colleagues across the business to identify risk and implement sustainable solutions.
There is also scope to get involved in new product, plant and equipment projects, as well as wider site initiatives.

What will I be responsible for?
You'll take ownership of:

  • Food safety, quality and hygiene standards across the manufacturing site.
  • HACCP, TACCP, food defence, food fraud and product integrity systems.
  • BRC, IFS, RSPO and customer standards, ensuring the site remains audit ready.
  • Leading customer and accreditation audits, including RCA and close-out of non-conformances.
  • Quality and Hygiene KPIs, including RFT, complaints, blocked and scrapped stock and hygiene performance.
  • Customer and consumer complaints, including identifying trends and driving reduction programmes.
  • GMP and hygiene standards across the factory, challenging non-compliance and improving ways of working.
  • Risk assessments across products and ingredients, working collaboratively with Operations, NPD and Technical colleagues.
  • Supporting new product introductions and projects involving plant and equipment.
  • Quality and Hygiene budgets, ensuring expenditure supports the wider site strategy.
  • Leading local improvement projects and escalating significant issues appropriately.

What we're looking for
You'll already have substantial Technical, Quality or Food Safety experience within food manufacturing and be comfortable operating at both a strategic and hands-on level.

Essential:

  • Strong experience within food manufacturing Technical, Quality, Food Safety or Hygiene.
  • Thorough understanding of HACCP, TACCP, food defence, food fraud and food safety systems.
  • Experience leading BRC/IFS and major customer audits.
  • Proven experience managing non-conformances, RCA and corrective actions through to completion.
  • Strong understanding of GMP, hygiene and food manufacturing standards.
  • Experience using KPIs to drive improvements in quality, complaints, RFT and hygiene performance.
  • The credibility to challenge standards and influence operational teams.

Desirable:

  • Experience with RSPO or other customer-specific certification standards.
  • Experience supporting NPD, capital projects or new equipment introductions.
  • Budget management experience.
  • Degree-level qualification or equivalent technical experience.


What can they offer you?
This is a great business to join as they really invest in the people and support development and growth. You will be joining a company that really are about their people and collaborative working.

We are seeking applications from talented Technical Managers, Site Technical Leaders, Assistant Technical Managers, Senior Technical Managers or Senior Quality Managers, who live within Greater Manchester, Cheshire, Manchester, Hale, Sale or Trafford Park region.

Why True North Talent?
True North Talent specialises exclusively in recruitment across the UK food and drink manufacturing industry. We understand the sector, the challenges businesses are facing and the experience required to succeed within it.

Our specialist consultants work closely with both clients and candidates to ensure we're not simply matching a CV to a job description – we're helping people make the right career move and businesses secure the expertise they need.

Interested?
If you are an experienced Technical Manager within the food and drink  manufacturing sector and this sounds like the kind of opportunity you're looking for, we'd love to hear from you.

Apply directly or contact Carole on 0161 399 1575 / 07899 686690 for a confidential discussion, quoting reference CH/TNT/3444.

We may hold your data, as per our privacy policy detailed on our website.

We are only able to consider candidates who have the legal right to work in the UK. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
 

COMMERCIAL/MARKETING

B2B Account Manager

United Kingdom

£50,000 + 10% Bonus + Car Allowance | Home Based | UK Travel Required

Permanent

Location: Remote (approx. 1day per month in Glasgow)
The Opportunity: This is an exciting opportunity to join a growing B2B sales team at a time of continued investment and expansion across both UK and international markets.

Working within the confectionery, inclusions and decorations sector, you'll play a key role in strengthening existing customer partnerships whilst identifying and securing new commercial opportunities. This role offers genuine autonomy and the chance to influence growth across a diverse customer base including bakery, chocolate, ice cream and large food manufacturing businesses.

If you enjoy building long-term relationships, developing commercial strategies and delivering profitable growth, this could be an excellent next step in your career.

The Role
As Key Account Manager, you will lead the growth and development of an established B2B customer portfolio whilst identifying new opportunities to expand market presence.

In this role, you will:

  • Manage and develop key customer relationships to deliver sustainable and profitable sales growth.
  • Identify, target and win new business across food manufacturing, bakery, confectionery and related sectors.
  • Develop and deliver a rolling 12-month strategic plan for your customer portfolio.
  • Lead customer meetings, negotiations and account reviews with key decision-makers.
  • Provide accurate forecasting, reporting and customer insight to support commercial decision-making.
  • Represent the business at trade shows and industry events.
  • Collaborate with colleagues, suppliers, partners and wider group businesses to maximise cross-selling opportunities.

You'll be expected to balance the demands of maintaining strong existing customer relationships whilst proactively driving new business growth. Success will be measured through commercial performance, customer retention and strategic account development.

About You
We're looking for someone with:
Essential

  • Proven B2B sales or account management experience within the food manufacturing industry.
  • Experience selling into bakery, confectionery, chocolate, ice cream or related food sectors.
  • A track record of securing new business and delivering profitable sales growth.
  • Strong commercial awareness and negotiation skills.
  • Excellent relationship-building and stakeholder management capabilities.
  • Full UK Driving Licence.

Desirable

  • Experience working within ingredients, inclusions, decorations or value-added food products.
  • Exposure to international customer accounts.
  • Experience attending and generating opportunities from industry trade shows.

About the Business
Our client is a well-established and highly respected manufacturer supplying confectionery products, inclusions and decorations to customers across the UK and international food manufacturing sectors.

The business combines the agility of a specialist manufacturer with the backing and support of a large international group, creating exciting opportunities for both customers and employees. With continued investment and ambitious growth plans, this is an excellent time to join the organisation.

What's On Offer?
Salary: £50,000
Bonus: 10% Annual Bonus
Pension: Company Pension Scheme
Holiday: 25 Days + Bank Holidays
Healthcare: To be confirmed
Car/Car Allowance: Car Allowance
Other Benefits: Mobile Phone, Laptop, Home-Based Working
Working Pattern: Home based, with approximately one day per month required at the Glasgow office alongside customer visits and business travel.

We are seeking applications from talented Key Account Managers, National Account Managers, Business Development Managers, Sales Managers, Commercial Managers and Account Directors who live within Glasgow, Edinburgh, Motherwell, Paisley, Stirling, Falkirk, Dundee, Perth, Ayr, Dumfries, Newcastle, Manchester, Leeds and surrounding areas.

Why True North Talent?
True North Talent specialises exclusively in recruitment across the UK food and drink manufacturing industry. We understand the sector, the challenges businesses are facing and the experience required to succeed within it.
Our specialist consultants work closely with both clients and candidates to ensure we're not simply matching a CV to a job description, we're helping people make the right career move and businesses secure the expertise they need.

Interested?
If you're an experienced Sales, Commercial or Account Management professional within the food and drink manufacturing sector and this sounds like the kind of opportunity you're looking for, we'd love to hear from you.
Apply directly or contact Matt at True North Talent on 0161 399 1575 for a confidential conversation about the role.

We may hold your data, as per our privacy policy detailed on our website.

We are only able to consider candidates who have the legal right to work in the UK at the time of application. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
 

OPERATIONS

Business Improvement & Master Data Manager

Bristol, UK

£55,000 per year plus Bonus & Benefits

Permanent

Location: Bristol or London
Working Pattern: Monday - Friday

Overview: Ready to take ownership of business critical data and processes and make a genuine impact across a growing food manufacturing business?
We’re working with an established food manufacturer looking to appoint a Business Process & Master Data Manager into a newly created position within its Programme & Change function.

This is a broad, influential role combining master data, costing assurance, process improvement and business change, with the opportunity to make a real difference to how the business operates.

You’ll be responsible for improving the quality, ownership and use of master data across the business, helping teams work more efficiently, make better decisions and rely on accurate, consistent information.

Why this role?
This is not a role where you’ll simply maintain spreadsheets or administer data.
You’ll have the opportunity to influence how master data, costing and business processes are managed across the organisation, working with senior stakeholders, functional leaders, data owners, Finance, Food, IT and Data teams.

Around 40% of the role will focus on Food master data and costing assurance, including validating information, investigating discrepancies and understanding how product, recipe, ingredient and labour data impacts costing and operational decisions.
A further 40% will focus on master data strategy, governance and improvement, giving you ownership of standards, controls, data ownership and improvement roadmaps.

The remaining 20% will involve supporting projects and business change, ensuring that master data requirements, ownership and process impacts are properly considered when new systems, processes or ways of working are introduced.

You’ll report to the Programme & Change Manager but for yourself there are no direct reports, so this is a role where your impact will come through stakeholder management, expertise, challenge and influence, rather than traditional line management.

What will you be doing?
You’ll take ownership of a broad business process and master data remit, including:

  • Managing and validating Food master data, ensuring information is accurate from the outset and flows correctly into costing, reporting and operational processes.
  • Providing costing assurance and investigating discrepancies across P74 and Syspro.
  • Developing a strong understanding of standard costing and labour models, identifying and explaining costing anomalies.
  • Working with NPD, Finance and operational teams to investigate root causes and resolve recurring issues.
  • Embedding clear data, costing and approval controls across Food and Innovation processes.
  • Acting as the business subject matter expert for master data within the Innovation process.
  • Identifying process weaknesses that lead to costing errors, delays, duplicated effort or unreliable reporting.


About the business
Our client is an established food manufacturing business with a complex operational environment where accurate product, ingredient, recipe, costing and operational data is critical to the way the business performs.

As the business continues to develop its processes, systems and ways of working, this newly created position will play an important role in strengthening the foundations around data quality, governance and process control.

You’ll work closely with senior stakeholders including the Finance Director, Head of Food, functional leaders, business data owners and administrators, as well as IT, Data and external Syspro specialists.

What are they looking for?
Essential

  • Experience improving and embedding cross-functional business processes within a complex operational environment.
  • Experience working with master data or business-critical information such as product, ingredient, recipe, costing, customer, supplier or operational data.
  • Experience validating information, investigating discrepancies and improving controls at source.
  • Strong stakeholder management and influencing skills across senior, operational and specialist teams.
  • The ability to translate unclear business problems into practical requirements and improvement plans.
  • Strong root-cause analysis skills and experience addressing recurring data or process issues.


Desirable

  • Experience within food manufacturing, FMCG, retail supply chain, NPD, technical, quality, supply chain or commercial operations.
  • Experience working in a regulated or audited environment where product, allergen, nutritional, packaging or customer-facing information needs to be tightly controlled.
  • Exposure to ERP, MRP, PIM, PLM, workflow, reporting or integration projects.
  • Experience in continuous improvement, Lean, business analysis, process mapping or project delivery.
  • Experience establishing data governance, ownership models, governance forums or cross-functional improvement roadmaps.
  • Understanding of Power BI, reporting datasets or data platforms from a business-user or requirements perspective.


What’s in it for you?

  • £55,000 salary plus bonus & benefits.
  • A newly created position with genuine scope to shape the role and its impact across the business.
  • The opportunity to influence master data strategy, governance and business processes rather than simply manage existing systems.
  • Broad exposure across Finance, Food, IT, Data, Innovation and wider operational functions.
  • The opportunity to become a key subject matter expert for Food master data and costing.
  • A role with significant autonomy and the opportunity to challenge existing ways of working.
  • The chance to play a key role in business change and improvement projects.


Why speak to True North Talent?
We're specialists in food and drink manufacturing recruitment, so we understand the operational, technical, commercial and supply chain environments in which these roles sit.

If you’re a Business Process Manager, Master Data Manager, Business Analyst, Continuous Improvement professional or process-focused data specialist looking for a role where you can take genuine ownership and influence how a business operates, we’d love to have a confidential conversation.

Interested?
If you have the desired experience, please send your CV quoting ref JO/TNT/3426, or call 0161 399 1575 / 07830 944145 for a confidential discussion.
We may hold your data, as per our privacy policy detailed on our website.

We are only able to consider candidates who have the legal right to work in the UK at the time of application. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.

OPERATIONS

Business Improvement & Master Data Manager

London

£55,000 per year plus Bonus & Benefits

Permanent

Location: Bristol or London
Working Pattern: Monday - Friday

Overview: Ready to take ownership of business critical data and processes and make a genuine impact across a growing food manufacturing business?
We’re working with an established food manufacturer looking to appoint a Business Process & Master Data Manager into a newly created position within its Programme & Change function.

This is a broad, influential role combining master data, costing assurance, process improvement and business change, with the opportunity to make a real difference to how the business operates.

You’ll be responsible for improving the quality, ownership and use of master data across the business, helping teams work more efficiently, make better decisions and rely on accurate, consistent information.

Why this role?
This is not a role where you’ll simply maintain spreadsheets or administer data.
You’ll have the opportunity to influence how master data, costing and business processes are managed across the organisation, working with senior stakeholders, functional leaders, data owners, Finance, Food, IT and Data teams.

Around 40% of the role will focus on Food master data and costing assurance, including validating information, investigating discrepancies and understanding how product, recipe, ingredient and labour data impacts costing and operational decisions.
A further 40% will focus on master data strategy, governance and improvement, giving you ownership of standards, controls, data ownership and improvement roadmaps.

The remaining 20% will involve supporting projects and business change, ensuring that master data requirements, ownership and process impacts are properly considered when new systems, processes or ways of working are introduced.

You’ll report to the Programme & Change Manager but for yourself there are no direct reports, so this is a role where your impact will come through stakeholder management, expertise, challenge and influence, rather than traditional line management.

What will you be doing?
You’ll take ownership of a broad business process and master data remit, including:

  • Managing and validating Food master data, ensuring information is accurate from the outset and flows correctly into costing, reporting and operational processes.
  • Providing costing assurance and investigating discrepancies across P74 and Syspro.
  • Developing a strong understanding of standard costing and labour models, identifying and explaining costing anomalies.
  • Working with NPD, Finance and operational teams to investigate root causes and resolve recurring issues.
  • Embedding clear data, costing and approval controls across Food and Innovation processes.
  • Acting as the business subject matter expert for master data within the Innovation process.
  • Identifying process weaknesses that lead to costing errors, delays, duplicated effort or unreliable reporting.


About the business
Our client is an established food manufacturing business with a complex operational environment where accurate product, ingredient, recipe, costing and operational data is critical to the way the business performs.

As the business continues to develop its processes, systems and ways of working, this newly created position will play an important role in strengthening the foundations around data quality, governance and process control.

You’ll work closely with senior stakeholders including the Finance Director, Head of Food, functional leaders, business data owners and administrators, as well as IT, Data and external Syspro specialists.

What are they looking for?
Essential

  • Experience improving and embedding cross-functional business processes within a complex operational environment.
  • Experience working with master data or business-critical information such as product, ingredient, recipe, costing, customer, supplier or operational data.
  • Experience validating information, investigating discrepancies and improving controls at source.
  • Strong stakeholder management and influencing skills across senior, operational and specialist teams.
  • The ability to translate unclear business problems into practical requirements and improvement plans.
  • Strong root-cause analysis skills and experience addressing recurring data or process issues.


Desirable

  • Experience within food manufacturing, FMCG, retail supply chain, NPD, technical, quality, supply chain or commercial operations.
  • Experience working in a regulated or audited environment where product, allergen, nutritional, packaging or customer-facing information needs to be tightly controlled.
  • Exposure to ERP, MRP, PIM, PLM, workflow, reporting or integration projects.
  • Experience in continuous improvement, Lean, business analysis, process mapping or project delivery.
  • Experience establishing data governance, ownership models, governance forums or cross-functional improvement roadmaps.
  • Understanding of Power BI, reporting datasets or data platforms from a business-user or requirements perspective.


What’s in it for you?

  • £55,000 salary plus bonus & benefits.
  • A newly created position with genuine scope to shape the role and its impact across the business.
  • The opportunity to influence master data strategy, governance and business processes rather than simply manage existing systems.
  • Broad exposure across Finance, Food, IT, Data, Innovation and wider operational functions.
  • The opportunity to become a key subject matter expert for Food master data and costing.
  • A role with significant autonomy and the opportunity to challenge existing ways of working.
  • The chance to play a key role in business change and improvement projects.


Why speak to True North Talent?
We're specialists in food and drink manufacturing recruitment, so we understand the operational, technical, commercial and supply chain environments in which these roles sit.

If you’re a Business Process Manager, Master Data Manager, Business Analyst, Continuous Improvement professional or process-focused data specialist looking for a role where you can take genuine ownership and influence how a business operates, we’d love to have a confidential conversation.

Interested?
If you have the desired experience, please send your CV quoting ref JO/TNT/3426, or call 0161 399 1575 / 07830 944145 for a confidential discussion.
We may hold your data, as per our privacy policy detailed on our website.

We are only able to consider candidates who have the legal right to work in the UK at the time of application. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
 

NPD/R&D

Concept Technologist

London

£40,000 per year plus Bonus + Benefits

Permanent

Location: London
Working Pattern: Monday - Friday
Overview: Passionate about food and want to play a key role in turning creative concepts into commercially viable products?
We’re working with a category leading food business looking to appoint a Concept Technologist to join its NPD team.

This is an exciting opportunity for a food focused technologist to work closely with Development Chefs and NPD Manager, helping take new food concepts from the initial brief through development, feasibility and ultimately into process handover.

You’ll sit at the heart of the development process, acting as the link between the creative side of food development and the wider technical, commercial and operational teams.

It’s a varied role combining food development, costing, raw material sourcing, product feasibility, process understanding and stakeholder management, giving you exposure to the full journey of bringing new food to life.

Why this role?
This isn’t a role where you’ll be purely focused on paperwork or technical compliance.


You’ll be working closely with chefs to help turn creative ideas into products that are great tasting, commercially viable and capable of being produced successfully at scale.

You’ll play an important role in making sure concepts are properly costed, recipes and processes are accurately set up, ingredients are sourced appropriately and production implications are considered early in the development process.

You’ll also become a key point of contact between Development Chefs, NPD/EPD, Procurement, Technical, Operations and Supply Chain, giving you visibility across the wider business and the opportunity to influence how new products move through development.

For someone who genuinely loves food and wants to build their career within new product development, it offers the chance to work alongside experienced chefs while developing a much broader understanding of the commercial and operational side of food development.

What will you be doing?
You’ll support the NPD and EPD Managers across the new food development process, including:

  • Working closely with Development Chefs to ensure recipes are accurately set up and appropriately reflected within P74.
  • Supporting accurate process set up, packaging understanding, labour assumptions and theoretical concept data.
  • Working with site teams to validate labour models and understand production requirements.
  • Ensuring new food is developed in line with brand values and nutritional guidelines.
  • Preparing and delivering professional food presentations covering recipes, ingredients, costs, brand values, nutritionals and cooking methods.
  • Completing concept development documentation accurately and within agreed timescales.
  • Developing clear ingredient briefs and ensuring sourcing activity remains aligned with project critical paths.


About the business
Our client is an established food manufacturer with a strong focus on developing high-quality, commercially successful food products.

The NPD team brings together chefs, technologists and wider business functions to develop new concepts from the earliest stages through to operational handover.

This role sits at the centre of that process, working across Food Development, Procurement, Technical, Operations and Supply Chain to make sure creative ideas can ultimately become commercially and operationally viable products.

It’s an opportunity to join a collaborative development environment where food quality, creativity and commercial thinking all need to come together.

What are they looking for?
Essential

  • A genuine passion for food, ingredients and new product development.
  • Experience working within either NPD or EPD programmes.
  • A Food Technology, Food Science or similar degree would be advantageous.
  • Experience working with recipes, ingredients, costing or food development processes.
  • Strong numerical and analytical skills, with the ability to understand and work with COGS and pricing.
  • Strong organisational skills and the ability to manage multiple development activities simultaneously.
  • Confident communication skills, with the ability to engage effectively with chefs, technical specialists, procurement, supply chain and operational teams.

Desirable

  • Experience within chilled food manufacturing, particularly chilled meals.
  • Experience working alongside Development Chefs or within a chef led NPD environment.
  • Experience with P74 or similar product development / costing systems.
  • Experience with raw material sourcing and ingredient specifications.
  • Experience with shelf-life testing, benchmarking and product tastings.
  • Understanding of packaging, nutritional and labelling considerations.
  • Experience supporting process improvement or implementing new ways of working.


What’s in it for you?

  • £40,000 salary plus bonus & benefits.
  • Exposure to the full new food development process, from concept brief through to process handover.
  • The opportunity to develop your commercial understanding alongside your food and technical expertise.
  • Genuine involvement in bringing new food concepts to life rather than simply supporting one part of the process.
  • A role where your ideas, attention to detail and understanding of food can directly influence the success of new products.
  • Scope to take ownership of projects and develop your experience within a growing food development environment.


Why speak to True North Talent?
We're specialists in food and drink manufacturing recruitment, so we understand the development, culinary, technical, commercial and manufacturing landscape you're working in.

If you’re a Concept Technologist, NPD Technologist, Development Technologist, Food Technologist or food-focused NPD professional looking for a role where you can work closely with chefs and gain broader exposure across the product development process, we’d love to have a confidential conversation.

Interested?
If you have the desired experience, please send your CV quoting ref JO/TNT/3424, or call 0161 399 1575 / 07830 944145 for a confidential discussion.

We may hold your data, as per our privacy policy detailed on our website.

We are only able to consider candidates who have the legal right to work in the UK at the time of application. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
 

Trusted by the best.

Our priority is to build long lasting relationships built on trust.
See some of our food and drink manufacturing clients who have built out their Commercial Marketing team with True North Talent.

What they say.

We’re proud of the partnerships we build. Here’s what our clients and candidates say about working with us and the results we deliver.

View more testimonials

After dealing with TNT for the first time, I have found the customer service skills of the business exceptional.

Ellie has been brilliant as my consultant and her communication throughout the process is been great- highly recommend!

Keep up the good work guys!

 
 

Interim Hygiene Manager

1/84

Emma was great - she checked in regularly and gave me all the information I need to make the transition into a new role seamless.

Very friendly and professional service.

 
 

Head of Technical

1/84

I had an excellent experience with True North Talent throughout the recruitment process. From the very beginning, India was professional, informative, and incredibly supportive. She kept me updated at every stage, provided clear communication, and was always available to answer any questions I had.

India's guidance and encouragement made the entire process smooth and stress-free, and her commitment to finding the right opportunity was evident throughout. I felt valued as a candidate and appreciated the personal approach and genuine care shown along the way.

I would highly recommend True North Talent to anyone looking for a professional, knowledgeable, and supportive recruitment partner. Thank you, India, for making the experience such a positive one.

 
 

Engineering Manager

1/84

Special thanks to Cleo. Works tirelessly and is relentless in securing you that contract, always on the look out when quiet. Always keeping you informed. There's no ghosting in the vocabulary here, unlike some other outfits I've dealt with. Easily the best interim specialists I've dealt with in years.

Personally I look forward to a long lasting professional relationship and I couldn't be happier working with TNT, especially Cleo. Massive appreciation and thanks for all the hard work you put in behind the scenes; it's absolutely not unnoticed.

 
 

Interim Production Manager

1/84

Absolute pleasure to work with Josh who was very attentive & interested in my needs throughout . He came to me with a job that was a perfect fit for me and my career.

I thought that Josh gave great advice, was extremely helpful & professional at all stages of the process. I wouldn’t hesitate to recommend Josh to anyone currently exploring new opportunities.

Materials Planner

1/84

A first class service from initial contact through to contract. Lots of communication, which has continued beyond starting my contract. Any questions or queries from me and Cleo would have an answer quickly.

Interim HR Advisor

1/84

Amazing company, the professionalism, kindness and support from Carole was outstanding, she made everything happen so smoothly; the best experience ever!

Senior Process Technologist

1/84

Amelia is an outstanding recruiter who truly goes above and beyond. From our very first conversation, it was clear that she not only understood the job market but also took the time to understand my career goals and match me with the perfect opportunity.

Her attention to detail, constant communication, and genuine commitment to my success made the entire process smooth and stress-free. Thanks to her expertise, I secured a job that I absolutely love. If you're looking for a recruiter who is professional, dedicated, and a pleasure to work with, Amelia is the one you need.

Associate Health & Safety Manager

1/84

Amelia was fantastic; frequent communication and kept me up to date throughout the interview process. Even when I had questions that kept popping up in my head, Amelia was there to answer them promptly. Provided all the information that I needed when I needed it.

Highly recommend!

Manufacturing Shift Leader

1/84

Amy has for several years been an excellent recruiter in the Food Industry. Amy's True North Talent secured for me my latest contract, with excellent communication and understanding throughout the process.

Amy's understanding of my own extensive career and the key attributes of the candidate her client required, helped to ensure she connected the right person to the right job.

Interim Project Manager

1/84

Amy supported me 100% through the process of securing my interim role. Throughout the conversations Amy ensured she covered all the aspects that were required/important to me - days per week/hybrid working/location etc.

Nothing was too much trouble. Communication, whether verbally or by email/text, was informative and speedy. Amy, thank you.

Interim NPD Manager

1/84

Amy was recommended to me when I needed help recruiting an interim at short notice. From the moment I reached out, Amy was super helpful, easy to talk to, checked in at regular frequencies and never took her foot off the gas.

We have now found a candidate and I wouldn’t hesitate to recommend Amy to anyone looking for support recruiting interims!

 

Head of NPD

1/84

An incredible recruiting team, knowledgeable, caring and above all else unlike many other recruiters, they actually contact you if a position you applied for was not successful. They treat you with the respect you deserve.

They learn about you and speak with you as a credible and knowledgeable person, an actual conversation that feels real. They are there to help you no matter the time or day. You feel as though you’re valued and not just another tick in the box.

A recruitment company that cares and respects!!!

Hygiene Manager

1/84

As a company, we have worked with Amelia on many roles across our company and sites and across a very broad range of functional areas.
Amelia has an excellent ability to grasp the story behind our company and our recruitment needs, and hence the fit required both at company and at specific team levels.

This results in us receiving highly tailored, and hence highly appropriate, candidate shortlists, minimising the time and effort we need to allocate to the process.

From a personal perspective, Amelia is a pleasure to deal with. Communication is excellent, and Amelia always does what she says she is going to do (a rarity in recruitment!).  We certainly would always look to True North Talent for our recruitment needs – and Amelia will always be my first port of call.

Technical Director

1/84

Carole did an amazing job helping us source a new member of the team. Sending candidates with the required skills and knowledge, there was no flooding of unsuitable candidates, which was really refreshing. I felt Carole really understood our business culture too, as this is a huge part  of who we are and essential to the candidate succeeding.

Highly recommend True North Talent and is my first port of call now. 

HR Manager

1/84

Carole was fantastic, found a great opportunity for me.

Thank you

Shift Manager

1/84

Carole was my consultant. She is a nice lady and very helpful. She called me to discuss the job and after this our journey started. She gave me all the details about the job, was always available when I needed her and making sure that everything was ok.

Highly recommend, such a pleasure to work with Carole. Thank you Carole, we will keep in touch!

Production Manager

1/84

I worked with Amy on my recent assignment. I can safely say she has restored my faith in the world of recruitment consulting. Professional, open and honest and a great asset to her business.

Keep up the great work.

Interim Engineering Manager

1/84

Absolutely fantastic to work with. Carole was so friendly and personable. Would definitely recommend True North Talent again and again. The attention that is paid to actually listen to what you want from a job and to understand your needs is a breath of fresh air.

Thank you for helping me secure a position that I am so looking forward to starting. True North Talent (Carole) thank you for helping me find light in a pretty dark tunnel.  It has been a pleasure to work with you. 

Technical Services Lead

1/84

Emma Symonds has been an absolutely pleasure to work with!. She was friendly, personable and asked thought provoking questions to ensure I was well suited for the organization.

Would highly recommend connecting with Emma.

General Manager

1/84

Excellent service. Very friendly team who cannot assist enough: even working well after normal hours to get contracts through and answer any concerns.

Highly recommended TNT's recruitment services.

Production Manager

1/84

I had a fantastic experience with True North Talent. Amelia was exceptional, she offered valuable advice and supported me through the whole process.

Very professional and encouraging, definitely an expert in her field!

Production Planner

1/84

I had the pleasure of working with Emma at True North, and I can't recommend her highly enough. From the very first conversation, Emma was incredibly professional, engaging, and attentive. Emma took the time to really understand not just my background and skillset, but also my long-term aspirations.

Emma's commitment to finding a role that was the right fit – not just any job, was key for me. She listened carefully, and matched me with an opportunity that aligned perfectly with both my experience and where I wanted to go professionally.

Communication throughout the process was impeccable right up to my first day in role and follow up checkins. So, If you're looking for a recruiter who truly cares and goes the extra mile, I highly recommend Emma and the team at True North.

General Manager

1/84

Contacted by Emma regarding a position, regular contact throughout the whole process from screening right through to final interview and contract negotiations with my new employer.

Would highly recommend.

Head of HSE

1/84

Emma and the team have been brilliant in supporting me into a new role. I highly recommend and will definitely use their services again.

Thank you.

 

 

Head of Operations

1/84

Emma has been amazing in helping me secure my latest role. She is really attentive, listens and understands what you need. Her warm and friendly natures means she’s incredibly easy to talk to and even after the role is secured, she enjoys to catch up with you to make sure everything is OK.

Thanks Emma for all your help.

Senior Factory Manager

1/84

Emma has placed a number people into our business including recently 2 site leads.  On every occasion she has taken the time to fully understand our business and the specific needs of the roles.  She is very well connected across the industry and her extensive experience in recruitment really shows. 

When necessary she has actively listened to feedback from early candidates when proposing more candidates for consideration.  Emma handles all recruitment in a professional manner making working with her easy.

I am also aware that Emma always works professionally with potential recruits as well as the organisation she is recruiting for.

Group Operations Director

1/84

Excellent service and attention during and after the screening, interviewing, job offer and assignment itself.

A very professional service and nothing was too much trouble. Cleo is a first-class recruiter and a pleasure to deal with. I recommend dealing with her and TNT very highly.

Interim Planning Manager

1/84

Exceptional professionalism and communication skills by Amelia at True North Talent.  Her recruitment style is kind, patient and sincere, which will put your mind at ease under any circumstances.  Her friendly approach is highly refreshing - delivering expertise and dedication with confidence.  She truly knows the business, and long may it continue.

I strongly recommend the TNT specialists team to anyone seeking an outstanding and seamless recruitment process.  Just brilliant!.

R&D Technologist

1/84

Fantastic team! Very helpful and will go the extra mile!

Senior Production Manager

1/84

From a call to a position being secured within 3 days is quite frankly amazing.  Amy Griffith is the one to be in touch with, from start to finish of the process she managed it all, a truly exceptional professional in the recruitment industry. However, her passion and skills go further than that, thinking about my travel, accommodation and what’s in the location I will be staying in.

Amazing, amazing, amazing. Anyone out there looking for their next position, you would be mad not to get in touch with Amy and TNT.

Interim Project Lead

1/84

From the first time I enlisted TNT’s help I was impressed by the way they took the time to listen to what you really needed for your role and how you liked to work. They deliver not only a best in class professional service but also a personalised service that works for, and with, you every step of the way.

Whether I am looking for an interim or a permanent role I have only ever had CV’s from them that I instantly want to progress to interview and most often to offer. I don’t hesitate to recommend them for all your recruitment needs.

Head of NPD

1/84

Great experience with True North Talent. Really enjoyed working with Amelia, she is always listening to your needs and what lights you up when you're looking for a new role. She made sure I had all the information I needed before making decisions and carrying out interviews.

Thanks for all your help!

Senior Product Developer

1/84

Had an absolutely wonderful experience working with Carole helping me find a new job, always professional and friendly. I felt supported throughout the whole process.

I would definitely recommend.

Quality Compliance Manager

1/84

I cannot praise TNT highly enough from start to finish through the process. Will be the first place I go if looking for another role.

Thanks isn't enough.

Interim Buyer

1/84

I can’t recommend enough how supportive Amy is when we have an interim need. Working late, giving valuable market insight and providing the support I need when filling an urgent vacancy. She’s easy to talk to, down to earth and gets recruitment done.

Often, she has supported last minute and communicated past her normal working hours to ensure we’re supported as a business.  Her account management and customer service is very strong.

Talent Manager

1/84

I had a fantastic experience working with Josh from True North Talent. From our first conversation, his communication was clear, timely and professional. He took the time to understand my background and career goals and matched me with a role that was a perfect fit. Josh’s attention to detail and genuine interest in finding the right opportunity made the whole process smooth and stress-free. 

I highly recommend True North Talent to anyone looking for a recruitment partner who truly listens and delivers.

Quality Systems Manager

1/84

I had a fantastic experience working with True North Talent, and I can’t thank Amy Griffith enough for her support throughout the process. From the very first conversation, Amy was professional, proactive, and genuinely invested in finding the right opportunity for me. She kept me informed at every stage and made the entire process seamless. Thanks to her, I’ve secured an exciting role and I couldn’t be happier.

I highly recommend True North Talent to anyone looking for dedicated and knowledgeable recruitment support.

Interim NPD Technologist

1/84

I had a great experience working with Josh throughout the recruitment process. He was incredibly helpful, knowledgeable, and supportive from start to finish. Josh kept me informed at every stage, provided valuable advice, and was always available to answer any questions I had.

His professionalism and understanding of the role and industry gave me confidence throughout the process, and thanks to his guidance, I was able to successfully secure a job. I would highly recommend Josh to anyone looking for a recruiter who genuinely cares about helping candidates find the right opportunity.

Production Manager

1/84

I had an excellent experience with True North Talent. Carole made me feel confident in my abilities from the very beginning, providing reassurance about my CV and career prospects. She kept me updated with regular check-ins and was always supportive and encouraging throughout my job search.

I genuinely felt that my career was in safe hands. If I need career support again in the future, I will definitely return to True North Talent and would happily recommend them to others.

Shift Production Manager

1/84

I had the pleasure of working with Carole and Amelia when seeking a new role and they were both outstanding. From our very first conversation, they took the time to understand my career aspirations and skill set, tailoring their approach to match me with the perfect opportunity.

Their communication was prompt and transparent throughout the process, and they offered invaluable advice that helped me feel confident at every stage. Thanks to their expertise and diligence, I was offered multiple roles before ultimately settling on one that aligns perfectly with my future goals.

I highly recommend both Carole, Amelia and True North Talent as a whole and would recommend them to anyone seeking recruitment professionals that truly goes above and beyond.

Thank you for your help. I truly appreciate it.

Plant Manager

1/84

I had the pleasure of working with Josh during my recent job search, and I honestly couldn’t have asked for a better recruiter. From the very beginning, Josh was incredibly friendly, approachable and supportive, while always maintaining a high level of professionalism. 

Throughout the entire process, Josh was encouraging, communicative and always kept me updated. He made what can often be a stressful experience feel smooth and positive.

Even after securing the role, he’s continued to check in and offer support, which really shows how much he cares about his candidates. I’m truly grateful for everything he’s done and would highly recommend Josh to anyone looking for their next opportunity!

Factory Trainer

1/84

I have been working with Amy for many years now and am very pleased her skills have lead her to a path of independence.  She always aligns my skill set to a potential client, she goes to great lengths to find out what the client is looking for and gives me a detailed brief before the interview. 

When the client has made a decision on their preferred candidate, she is very efficient in aligning contracts etc to make sure everything is in place for the start of the assignment. 

As a result we have had many successful assignments together and would recommend her and her team to any potential client or interim.

Interim Technical Manager

1/84

I have known Amy as a recruiter since 2018, but I can definitely say that since setting up True North Talent with Emma in 2023, they have developed into the No. 1 go-to recruiter. From the initial conversation, Amy supported me through the whole process with clear and concise communication.

A big thank you to Amy for helping me secure a new Interim role.  She goes above and beyond with a personal approach that I would highly recommend to any company or candidate.

Interim Process Development Manager

1/84

I have no hesitation when it comes to recommending Amy in her capacity of working with Interims. I have worked with Amy since 2021 when she supplied me with a Maintenance Manager, Quality Manager and HSE Manager whilst I was a GM.  Throughout the whole process, from screening candidates to putting top candidates in front of me for interviews were first class.

Amy convinced me also to move in to the Interim world and I haven’t been disappointed.  For anyone looking to take on interims or even move into the industry, you won’t go wrong using Amy and the True North Team.

Factory Manager

1/84

I have recently worked with Emma at True North Talent to secure my current role and I couldn't be more grateful for all her support and professionalism. For one reason or another my recruitment process was longer than anticipated but thanks to Emma the whole experience was stress free, ensuring continuous communication with myself and the hiring business throughout.

Emma is extremely personable and a pleasure to work with, if ever I am searching for a new job, True North will be the first place I turn to.

Commercial Account Manager

1/84

I highly recommend True North Talent! Emma found me via LinkedIn, and I had a great experience working with her; she supported me through each stage of the recruitment process and helped me to secure a role I am now very excited to start.

Thank you Emma!

Procurement Manager

1/84

I honestly can’t thank India enough for everything she did throughout the recruitment process. From the first phone call, she took the time to understand what I was looking for and never made me feel like I was just another candidate.

She kept in touch every step of the way, was always honest and transparent, and made what can be quite a stressful process feel straightforward. Thanks to her, I’ve secured the role of an Operations and Engineering Manager, and I genuinely don’t think I’d have found such a great opportunity without her support.

If you’re looking for a recruiter who actually listens, keeps you updated, and genuinely wants to find the right fit for you, I’d highly recommend India. She’s been brilliant from start to finish, and it’s been a pleasure working with her. Thank you again, India!

Operations & Engineering Manager

1/84

I had a fantastic experience working with Carole throughout my recent job search. She is highly professional, supportive and genuinely cares about finding the right match. Communication was excellent at every stage and her guidance and encouragement made the whole process smooth and stress-free.

I’m truly grateful for her support and would highly recommend Carole to anyone looking for a dedicated and reliable recruiter.

Production Manager

1/84

I recently had the pleasure of working with both Amy and Emma to secure my new role and they were fantastic from start to finish.

In preparation for my interviews they were good at telling more about the process and people who I was meeting and upon receiving my offer they were really easy to work with on ensuring it was best for both parties.

National Account Manager

1/84

I’ve had a fantastic experience working with True North Talent and Carole. Carole is fantastic at what she does, she couldn’t do enough for me, always available to answer any of my questions or queries and really very personable and down to earth.

It’s been an absolute pleasure and I would highly recommend. Complete professional. Thank you.

 

 

CI Manager

1/84

I’ve worked with Emma for many years across several assignments and she is always true to her word, operating at pace, maintaining total professionalism with trust and integrity.

Emma balances the requirements of the business whilst recognising the needs of the candidate too. Emma always maintains regular and prompt communication throughout each assignment and has the uncanny knack of always keeping your interests first and foremost. 

Operations Director

1/84

I’ve worked with many different recruitment agencies over the years and when I met Cleo and the team, I knew I’d work with them going forward.

Cleo has been absolutely amazing, constantly communicating and nothing was ever a chore with her.

I highly recommend Cleo, Amy and Emma for anybody looking for a role as well as filling vacancies within their business.

Interim Procurement Manager

1/84

It has been an outstanding experience working with Carole throughout this job search. She maintained consistent and proactive communication, offering insightful and constructive guidance at every stage of the application process.

Her expertise and support made the entire experience feel smooth, focused, and far less stressful than expected. I would highly recommend her to anyone seeking new opportunities.

HSE Manager

1/84

It has been a pleasure to be supported throughout the recruiting journey. I have been kept informed of progress by Carole, even when there hasn’t been any.

Very positive experience, other recruiters could learn a great deal from True North Talent.

Health & Safety Manager

1/84

I've been with Amy and TNT from the start. I can't rate them highly enough. They listen to your needs as an interim and are always at the end of the phone if you need anything.

Fantastic company and people!!!

Interim Health & Safety Manager

1/84

I worked with Carole from True North Talent to secure a new role & she has been unbelievably fantastic. She was supportive, friendly & communicated excellently.

Couldn’t recommend her enough.

Shift Manager

1/84

I worked with Emma at True North Talent recently and she secured me my new role. The service and the professionalism from Emma was outstanding.

The role is exactly what I was looking for and I was kept me up to date and regularly checked in with throughout the entire process. Will definitely be using True North Talent again. Thanks Emma! 

HR Business Partner

1/84

Just like to say what a great experience I had working with Amy to achieve a brilliant new assignment. Amy assisted from start to finish, always keeping me informed on progress and a blessing when it came to initial client information.

I would have no hesitation in recommending Amy and True North Talent to anybody looking for their next role.

Interim Hygiene Manager

1/84

Just want to say a huge thank you to Ellie for all of her support and how quickly she would get back to me when I had questions, no matter how big or small. It's been an absolute pleasure to work with Ellie and True North and I'd definitely be happy to work with the team again. I hope you all have a lovely Christmas.

Thanks again.

Interim Quality Systems

1/84

Lovely agency, very organised and respectful to people's needs.

Josh, the gentleman who handled my recruitment, was absolutely fantastic in every possible way. I cannot praise him enough for his positive attitude, attention, follow-up accompaniment and kind tips to interview well.

You can't go wrong with True North Talent!

Technical Assistant

1/84

My 1st stop for recruitment needs.

I had one call with Amy on a Friday afternoon and by Monday I had 4 strong CVs in my inbox, with comprehensive summaries that took into account my brief. By Wednesday I had seen all 4 candidates and made an offer. Throughout Amy was concise, honest and very professional. The role wasn't an easy one to fill, but Amy's understanding of the industry and her questioning around the placement really made the difference.

The most positive experience I've had with a recruiter in the last decade. Thanks Amy and team 👏

Head of Supply Chain

1/84

My experience of True North Talent has been entirely positive. Carole was so friendly, personable and knowledgeable of her client and the role she hoped to place me in. The recruitment process itself and the communication from Carole throughout the process has been exceptional. From first contact with Carole to the receipt of an offer took 7 days. I am so genuinely grateful, and I am really looking forward to my new role.

Thank you, Carole and True North Talent, it has been a pleasure!

Maintenance Manager

1/84

My experience with Carole at True North Talent has been exceptional. True professional that has genuine interest in the person attached to that CV and their future aspirations. Outstanding personable service that makes you feel valued, understood and looked after. 

Carole maintained contact by phone, ensuring that I went for an interview well-informed on executive detail and in the best frame of mind, whilst keeping it realistic, humble and down to earth - preparing me for both outcomes until the last minute.

Exceptional service and client care. I will highly recommend TNT to my network and beyond. Many thanks.

Technical Manager

1/84

My experience with True North Talent and in particular Amelia was fantastic from start to finish. I was kept fully up to speed the entire time and Amelia was incredibly patient and understanding when my situation changed.

I would strongly recommend the company and Amelia if you are seeking alternate employment!

Head of Technical

1/84

My experience with True North Talent has been brilliant from start to finish. Carole has made the whole process so smooth and seamless and has put me at ease throughout the whole experience. Carole's friendly and professional approach has been really refreshing. I couldn't thank True North Talent enough for approaching me about a role working for a fantastic company.

Carole's communication has been perfect throughout and I am going to miss our little chats!

Compliance & Document Technologist

1/84

My experience with True North Talent has been exceptional. My consultant was Carole. It was great to be being helped to find a job by someone who clearly cared. Carole did exactly what she said she would. She kept me updated on all progress. Even if there was no progress she still rang and spoke to me. It was so nice for someone to maintain that contact by phone and actually speak to me.

She was friendly, helpful always professional and importantly only a phone call away.

CI Manager

1/84

My feedback for Amy is VERY positive. Communication has been exceptional, informal and candidate focussed. Amy is a star, and I very much enjoyed our discussions.

I have been dealing with a lot of recruiters in the last 3 months, and Amy is up there as one of the best I have dealt with! Keep up the excellent work!

Supply Chain Director

1/84

Outstanding service from the team at True North Talent! A special shout-out to Cleo for going above and beyond. Faced with an urgent interim requirement, the team delivered a shortlist of candidates within 12 hours - and the role was successfully filled in under a week.

Exceptional responsiveness, professionalism and results!

Operations Director

1/84

Really pleased with the support from True North Talent throughout the recruitment process. The communication was clear, professional and friendly from start to finish.

I’d definitely recommend them to anyone looking for a smooth and professional recruitment experience.

Hygiene Manager

1/84

Recruitment at it’s finest, Amy knows the business. Having worked with Amy before I didn’t expect anything less. Quick chat on availability on the Monday, phone call update on Tuesday, interview an hour later, contract terms agreed, position accepted, travelled on Wednesday, started contract on Thursday.

No fuss, no issues, just outstanding recruitment, long may it continue. Amy Griffith - True North Talent - professional in every aspect.

Interim Operations Consultant

1/84

Amy and her team are dedicated to both the candidates & client. It may be a small issue or for some advice, but they are always there with you. The aim for TNT is to provide the best experience for the candidate and their clients needs. 

I have worked with Amy for over 7 years and I will always go back to her when I finish a contract. Her attention to detail and client and candidate needs are next to nothing that I have seen in my 17 years of being an Interim. Please knock on their door, you will have no regrets.

Interim Technical Manager

1/84

Emma was brilliant! Secured a fantastic role with an excellent company very quickly.

Highly Recommended - Thank-you.

NPD & Process Development Manager

1/84

The best experience ever. Carole helped me during the process and updated me on the progress.

Thank you, and keep up the good work.

Regional HSE Advisor

1/84

TNT and especially Cleo and the team delivered a faultless positive experience from start to finish.  For interim professionals the service was spot on. The commitment, communications and details of the assignment was top drawer. As an interim, its exactly what a partnership should look like. They know what a good match looks like for both the candidate and the client.

Thanks Cleo & the TNT team.

Interim Production Manager

1/84

TNT helped me find a new interim assignment. A real blessing looking after all the details of employment and referrals. TNT were really helpful and extremely professional on all matters.

Recommended to work with. Amy was the key star on the whole process.

Health & Safety Interim

1/84

True North provide a professional, efficient and proactive service, but what really sets them apart is how personable they are. They’re completely transparent, ensuring you have all the information needed to make an informed decision.

Above all, they’re genuine who combine expertise with warmth - a team well worth supporting.

Project Management Consultant

1/84

Well what can I say Carole was absolutely brilliant throughout the whole process. She kept me informed and always took into consideration what my expectations were.

I would definitely recommend TNT and Carole to anyone looking for employment, or exploring new opportunities. Thank you for everything.

 

Health & Safety Manager

1/84

What a fantastic service and support from True North Talent. Emma kept me updated throughout the recruitment process and most of all the support provided was second to none. I have dealt with many recruitment companies over the past few years and none have lived up to the services True North offer. They were professional throughout and most importantly kept it friendly and supportive.

A big thank you to Emma for helping me secure a dream job.

Head of Engineering

1/84

Working with Emma to secure my new position has been fantastic. From the beginning all the way through to starting my new role Emma has been engaging, easy to talk to and full of enthusiasm. Communication and industry knowledge absolutely first class.

If you have the chance to work with True North Talent, don’t let it pass you by.

Project Engineering Manager

1/84

Working with Emma was a good experience. She was quick to provide information and answers my calls or called back same day.

Factory Manager

1/84

Would highly recommend. I worked with India on a perm role within manufacturing. She was a complete professional… highly organised and great communication throughout the process.

It’s the little things like links in emails to LinkedIn profiles of the people you will be interviewed by etc.

Operations Manager

1/84

I have had plenty of dealings with Cleo and she is one of the few recruiters who rings you to check how you are doing, even if she doesn’t have a role in mind.

Latest dealings were a conversation Thursday 08:30, interview Friday 15:00 and start Monday 09:00. Pleasure to deal with.

Interim Warehouse & Logistics Manager

1/84

The best experience ever. Carole helped me during the process and updated me on the progress.

Thank you and keep up the good work.

Health & Safety Manager

1/84

Commercial Insights.

Read more insights

Explore our latest market insights on all things food and drink manufacturing.

Reducing Waste & Boosting Profitability in Manufacturing Operations
Emma Symonds

Reducing Waste & Boosting Profitability in Manufacturing Operations

The Future of Food: Trends, Tech and Changing Tastes in 2025 The UK food and drink manufacturing industry is always moving and in 2025, the pace feels faster than ever. With new technology, shifting consumer demands and constant pressure to stay competitive, manufacturers are being asked to do more than just keep up. They need to be forward-thinking, agile and ready to adapt. At True North Talent, we spend our time speaking to leaders, candidates and businesses across the industry. That means we’ve got a front-row seat to the changes shaping the sector right now. In our seventh article, we look at operational excellence and what that includes in food and drink manufacturing. Reducing Waste & Boosting Profitability in Manufacturing Operations In food and drink manufacturing, margins are often tight. Rising costs, supply chain pressures and growing sustainability expectations mean businesses can’t afford inefficiencies on the production floor. That’s where operational excellence comes in 24/7 and one of the biggest opportunities lies in reducing waste. Why Reducing Waste Matters Waste doesn’t just mean throwing away ingredients. It’s also about lost production time, inefficient processes and even underused talent. Every bit of waste impacts the bottom line, from energy costs and packaging to labour hours. With consumer and retailer expectations higher than ever, reducing waste isn’t just good for the planet, it’s vital for profitability. We are hearing from clients who are putting an emphasis on turning waste into value and projects that are designed to aid food and drink businesses harness the untapped potential of food waste to create new revenue streams and reduce the sector’s environmental footprint. Where the Biggest Gains Are Found Manufacturers leading the way are focusing on: * Smarter processes: lean manufacturing and continuous improvement initiatives that cut out bottlenecks. * Technology and automation: using data, AI and sensors to spot inefficiencies before they become costly. * People-first thinking: empowering teams to spot issues early and drive improvements on the line. The Role of Talent Operational excellence doesn’t happen without the right people. Businesses need leaders who can embed continuous improvement into culture, engineers who understand modern automation and managers who balance efficiency with quality. Finding and developing that blend of skills is what turns good factories into great ones. How True North Talent Can Help At True North Talent, we understand that reducing waste and boosting profitability is as much about people as it is about process. We connect food and drink manufacturers with the operations, engineering and leadership talent who make these changes stick. Whether it’s interim specialists to deliver a lean transformation project, or permanent hires to lead ongoing improvements, we’ve got you covered. 👉 Cutting waste. 👉 Building stronger teams. 👉 Driving profitability. That’s what operational excellence looks like when you have the right talent in place.  

The Top 5 Trends Shaping UK Food & Drink Manufacturing in 2025
Fiona McDonald

The Top 5 Trends Shaping UK Food & Drink Manufacturing in 2025

The Future of Food: Trends, Tech, and Changing Tastes in 2025 The UK food and drink manufacturing industry is always moving and in 2025, the pace feels faster than ever. With new technology, shifting consumer demands and constant pressure to stay competitive, manufacturers are being asked to do more than just keep up. They need to be forward-thinking, agile and ready to adapt. At True North Talent, we spend our time speaking to leaders, candidates, and businesses across the industry. That means we’ve got a front-row seat to the changes shaping the sector right now. In a series of articles, we will document some of the big things we’re seeing. The Top 5 Trends Shaping UK Food & Drink Manufacturing in 2025 So, what’s driving the industry this year? Five key themes keep coming up: 🌍 Sustainability pressures From cutting carbon emissions to reducing food waste and introducing recyclable or compostable packaging, sustainability has shifted from a “tick box” exercise to a core business strategy. Both retailers and consumers are demanding proof of progress, making sustainability central to long-term competitiveness and reputation. 🔗 Supply chain resilience The aftershocks of Brexit, COVID-19 and global disruption are still being felt. Businesses are now investing in smarter, more flexible supply chains that prioritise local sourcing, diversified suppliers and improved forecasting to mitigate risk and protect margins. 👩‍💼 Talent challenges The fight for skilled people across operations, engineering, technical and leadership roles is as fierce as ever. With labour shortages and an ageing workforce, businesses are increasingly looking at innovative ways to encourage young people into the industry, turning to interim specialists, flexible hiring models and stronger employer branding to attract and retain the right talent. 💷 Cost efficiency Inflationary pressures and rising raw material prices continue to squeeze margins. Manufacturers are seeking ways to deliver more with less through leaner processes, automation, energy efficiency and sharper procurement strategies, all while maintaining product quality and consistency. 🥗 Innovation in NPD Consumers expect healthier, more sustainable and exciting food and drink options at speed. Manufacturers are under pressure to innovate quickly and effectively, balancing creativity with compliance, safety and commercial viability in a highly competitive market. These aren’t just trends on paper; they’re impacting how businesses plan, hire and operate on a daily basis. ✨ Summary At True North Talent, we understand these challenges because we live and breathe food and drink manufacturing recruitment. Whether you need specialist interims to drive projects forward, permanent hires to strengthen your teams, or senior leaders to shape strategy, we connect you with the right people to help you adapt and thrive in 2025.

The Future of Copycat Products on our Shelves
Fiona McDonald

The Future of Copycat Products on our Shelves

There has been much in the press recently about original brand owners fighting the supermarket giants for what it considers a "trademark infringement". The recent court ruling of the Thatcher's (cider) vs. Aldi case, in favour of the original brand, is likely to have a significant impact on future food and drink lookalikes.   This isn't a new phenomenon. The consumer group Which? in 2013 found some 150 products in similar packaging and revealed that, of the 2000+ people surveyed, 20% reported buying a copy by mistake instead of the brand. An article in the Sun, back in 2017, quoted that the "lookalike product is mistaken for the brand in 20% of cases when both are present on shelves". This apparently increased to 64% when only the copycat version was present.   We are curious what this means for existing lookalikes that we have been used to seeing on our shelves for many years. We suspect it would be too late for those who have already had another business take unfair advantage of their established trademark to make a claim.   For future marketing and creative departments, it's now time to be original and find alternative ways to appeal to the consumer as to why we should change brands.   What are your thoughts?

Want to know more?

If you want to know more about how we can support your food and drink manufacturing company to strengthen your Sales, Commercial or Marketing team, or if you are a Sales, Commercial or Marketing Professional looking for a new role, please get in touch with True North Talent today. 

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