NPD/Process/R&D.

NPD and R&D teams develop and refine products from concept through to launch. Process development teams improve formulations, production methods and scalability to deliver consistent, efficient and compliant manufacturing.

 

Driving Innovation in Food & Drink

New Product Development (NPD) and R&D teams play a pivotal role in the food and drink manufacturing by driving innovation, differentiation and long term growth. In In a market shaped by evolving consumer tastes, health trends and sustainability demands, strong NPD and R&D teams transform insights into commercially viable products that meet changing expectations while maintaining quality, safety and cost efficiency

NPD in food manufacturing is a unique discipline.

It requires a balance of:

  • Culinary creativity
  • Commercial awareness
  • Retailer understanding
  • Technical compliance knowledge
  • Factory feasibility expertise
  • Project management precision

We understand the difference between a chef-led innovation role and a retailer-facing development position. We know what it takes to launch in chilled versus ambient. And we understand how NPD must work cross-functionally with Technical, Operations and Supply Chain to land products successfully.

 

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Permanent & Interim NPD Recruitment

We take a consultative approach to permanent NPD hires.

We look beyond the job description to understand:

  • Your customer base (retailer, branded, foodservice)
  • Category positioning
  • Innovation maturity
  • Speed-to-market expectations
  • Commercial targets
  • Cultural dynamics within the factory

We proactively approach high-performing development professionals within food manufacturing - not just active job seekers.

Why is NPD important?

Food manufacturing is evolving rapidly:

  • Health and HFSS reformulation
  • Sustainability and packaging innovation
  • Cost engineering and margin pressure
  • Retailer differentiation
  • Premiumisation vs value-tier strategy
  • Shorter product life cycles

Your NPD team sits at the centre of all of it.

The right hire doesn’t just develop products, they:

  • Translate trends into viable SKUs
  • Protect margin during reformulation
  • Improve launch success rates
  • Strengthen retailer relationships
  • Reduce factory disruption

Hiring incorrectly, however, can lead to failed launches, commercial friction and wasted resource.

That’s why sector expertise matters.

NPD/Process Roles we recruit:

We recruit across the full NPD lifecycle, from concept through to launch.

Development & Innovation

  • Development Technologist
  • Senior Development Technologist
  • NPD Technologist
  • NPD Manager
  • Head of NPD
  • Head of Innovation
  • Innovation Director

Process Development

  • Process Technologist
  • Process Development Manager
  • Process Manager

Culinary & Concept Roles

  • Development Chef
  • Executive Development Chef
  • Concept Development Manager

Project & Commercial Interface

  • NPD Project Manager
  • Stage & Gate Manager
  • Customer Development Manager
  • Retailer-Facing NPD Manager

Interim NPD Professionals

We also supply interim specialists for:

  • Major retailer launches
  • Innovation pipeline acceleration
  • Short-term development projects
  • Team restructuring
  • Maternity cover
  • Product reformulation projects

NPD/Process Development Jobs.

Search all jobs

Explore our latest market insights on all things food and drink manufacturing.

NPD/R&D

Senior NPD Technologist

Lancaster, UK

c£45,000 - £50,000 depending on experience, pension, bonus, 1 weeks extra pay at Christmas and an early finish on a Friday 

Permanent

Location: North WestOverview: We are seeking a Senior NPD Technologist/NPD Manager for this FMCG manufacturing business, who has outstanding processes and procedures in place and a customer service level to be extremely proud of. That said, they can do better, and this is where this role comes in. The Senior Team on site are in touch with everything that happens in the factory and are well thought of by the shop floor staff. Requirements:• As NPD Manager, you will possess a Degree in Food Science or a related discipline• Previous experience in an NPD or product development role.• Able to manage multiple projects in a fast-paced environment. The Opportunity • Oversee and manage NPD projects from concept to launch• Coordinate communication between internal teams, suppliers, and customers• From early concepts, kitchen trials, factory trials, launch, post-launch tweaks• Turning a bench-top recipe into something that works in a factory without killing taste, cost, or shelf life• Making sure products hit margin targets and can be produced reliably• Monitor market and consumer trends to inform new product ideas.• The NPD Manager will manage innovation pipelines and timelines So, what can they offer you? This is a lovely company to work for. They have a number of staff who have been here 10+ years and are as enthusiastic about the company today as they were when they startedAs a business they can boast a low staff turnover as it really is a nice place to work. They’re looking to pay c£45,000 to £50,000 depending on experience, plus a host of benefits. How to applyIf you're interested in this opportunity, please submit your CV via the link provided quoting reference CH/TNT/2453We’re looking to speak to Senior NPD Technologists, NPD Managers, New Product Development Technologists, Senior New Product Development Technologists etc within Greater Lancaster, Preston, Clitheroe, Burnley, Blackburn and the North West. True North Talent is recognised as a trusted supplier of permanent, contract and interim recruitment services to the food manufacturing and FMCG industries. Our teams of specialist recruiters operate across food manufacturing Operations Jobs, food manufacturing Engineering jobs, food manufacturing Technical jobs, food manufacturing NPD jobs, food manufacturing Supply Chain jobs and food manufacturing Commercial jobs. We may hold your data, as per our privacy policy detailed on our website. We are only able to consider candidates who have the legal right to work in the UK. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
NPD/R&D

Interim Development Chef

United Kingdom

Day Rate, plus Expenses

Interim

Location: UKOverview: Our client is seeking a creative Interim Development Chef to develop their products that meet the evolving needs of consumers in their category. The Candidate:• Experience as a development chef within a food manufacturing environment• Expertise in recipe development and culinary innovation, preferably in a fast paced food manufacturing business• Excellent problem-solving skills and ability to work in a fast-paced, dynamic environment• Proficient in cost management and production efficiency strategies• Strong communication and collaboration skills The Role:• Recipe development and innovation, creating and developing insight led new ready meal concepts, working as part of the development chef team, innovate with new ingredients, cooking techniques, and packaging solutions to differentiate products in the marketplace• Continuously refine products based on feedback from consumer panels, customer • Develop recipes that meet target cost parameters while maintaining high quality and taste standards• Work with procurement teams to source cost-effective ingredients without compromising on quality• Provide training and support to production staff on the implementation of new recipes and techniques• As the Development Chef, support a culture of innovation and continuous improvement within the NPD team The Offering:Day Rate, dependant on experience, plus expenses. We are seeking applications from Development Chefs, Innovation Chefs, Product Development Chefs, Menu Development Chefs, R&D Chefs, Research and Development Chefs, Food Innovation Chefs. True North Talent is recognised as a trusted supplier of permanent, contract and interim recruitment services to the food manufacturing and FMCG industries. Our teams of specialist recruiters operate across food manufacturing Operations Jobs, food manufacturing Engineering jobs, food manufacturing Technical jobs, food manufacturing NPD jobs, food manufacturing Supply Chain jobs and food manufacturing Commercial jobs. We may hold your data, as per our privacy policy detailed on our website. We are only able to consider candidates who have the legal right to work in the UK at the time of application. Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.

Trusted by the best.

Our priority is to build long lasting relationships built on trust.
These are a few of our clients who have trusted us with their recruitment and who we love working with.

What they say.

We’re proud of the partnerships we build. Here’s what our clients and candidates say about working with us and the results we deliver.

View more testimonials

Absolute pleasure to work with Josh who was very attentive & interested in my needs throughout . He came to me with a job that was a perfect fit for me and my career.

I thought that Josh gave great advice, was extremely helpful & professional at all stages of the process. I wouldn’t hesitate to recommend Josh to anyone currently exploring new opportunities.

Materials Planner

1/70

A first class service from initial contact through to contract. Lots of communication, which has continued beyond starting my contract. Any questions or queries from me and Cleo would have an answer quickly.

Interim HR Advisor

1/70

Amazing company, the professionalism, kindness and support from Carole was outstanding, she made everything happen so smoothly; the best experience ever!

Senior Process Technologist

1/70

Amelia is an outstanding recruiter who truly goes above and beyond. From our very first conversation, it was clear that she not only understood the job market but also took the time to understand my career goals and match me with the perfect opportunity.

Her attention to detail, constant communication, and genuine commitment to my success made the entire process smooth and stress-free. Thanks to her expertise, I secured a job that I absolutely love. If you're looking for a recruiter who is professional, dedicated, and a pleasure to work with, Amelia is the one you need.

Associate Health & Safety Manager

1/70

Amelia was fantastic; frequent communication and kept me up to date throughout the interview process. Even when I had questions that kept popping up in my head, Amelia was there to answer them promptly. Provided all the information that I needed when I needed it.

Highly recommend!

Manufacturing Shift Leader

1/70

Amy has for several years been an excellent recruiter in the Food Industry. Amy's True North Talent secured for me my latest contract, with excellent communication and understanding throughout the process.

Amy's understanding of my own extensive career and the key attributes of the candidate her client required, helped to ensure she connected the right person to the right job.

Interim Project Manager

1/70

Amy supported me 100% through the process of securing my interim role. Throughout the conversations Amy ensured she covered all the aspects that were required/important to me - days per week/hybrid working/location etc.

Nothing was too much trouble. Communication, whether verbally or by email/text, was informative and speedy. Amy, thank you.

Interim NPD Manager

1/70

Amy was recommended to me when I needed help recruiting an interim at short notice. From the moment I reached out, Amy was super helpful, easy to talk to, checked in at regular frequencies and never took her foot off the gas.

We have now found a candidate and I wouldn’t hesitate to recommend Amy to anyone looking for support recruiting interims!

 

Head of NPD

1/70

An incredible recruiting team, knowledgeable, caring and above all else unlike many other recruiters, they actually contact you if a position you applied for was not successful. They treat you with the respect you deserve.

They learn about you and speak with you as a credible and knowledgeable person, an actual conversation that feels real. They are there to help you no matter the time or day. You feel as though you’re valued and not just another tick in the box.

A recruitment company that cares and respects!!!

Hygiene Manager

1/70

As a company, we have worked with Amelia on many roles across our company and sites and across a very broad range of functional areas.
Amelia has an excellent ability to grasp the story behind our company and our recruitment needs, and hence the fit required both at company and at specific team levels.

This results in us receiving highly tailored, and hence highly appropriate, candidate shortlists, minimising the time and effort we need to allocate to the process.

From a personal perspective, Amelia is a pleasure to deal with. Communication is excellent, and Amelia always does what she says she is going to do (a rarity in recruitment!).  We certainly would always look to True North Talent for our recruitment needs – and Amelia will always be my first port of call.

Technical Director

1/70

Carole did an amazing job helping us source a new member of the team. Sending candidates with the required skills and knowledge, there was no flooding of unsuitable candidates, which was really refreshing. I felt Carole really understood our business culture too, as this is a huge part  of who we are and essential to the candidate succeeding.

Highly recommend True North Talent and is my first port of call now. 

HR Manager

1/70

Carole was fantastic, found a great opportunity for me.

Thank you

Shift Manager

1/70

Carole was my consultant. She is a nice lady and very helpful. She called me to discuss the job and after this our journey started. She gave me all the details about the job, was always available when I needed her and making sure that everything was ok.

Highly recommend, such a pleasure to work with Carole. Thank you Carole, we will keep in touch!

Production Manager

1/70

I worked with Amy on my recent assignment. I can safely say she has restored my faith in the world of recruitment consulting. Professional, open and honest and a great asset to her business.

Keep up the great work.

Interim Engineering Manager

1/70

Absolutely fantastic to work with. Carole was so friendly and personable. Would definitely recommend True North Talent again and again. The attention that is paid to actually listen to what you want from a job and to understand your needs is a breath of fresh air.

Thank you for helping me secure a position that I am so looking forward to starting. True North Talent (Carole) thank you for helping me find light in a pretty dark tunnel.  It has been a pleasure to work with you. 

Technical Services Lead

1/70

Emma Symonds has been an absolutely pleasure to work with!. She was friendly, personable and asked thought provoking questions to ensure I was well suited for the organization.

Would highly recommend connecting with Emma.

General Manager

1/70

Excellent service. Very friendly team who cannot assist enough: even working well after normal hours to get contracts through and answer any concerns.

Highly recommended TNT's recruitment services.

Production Manager

1/70

I had a fantastic experience with True North Talent. Amelia was exceptional, she offered valuable advice and supported me through the whole process.

Very professional and encouraging, definitely an expert in her field!

Production Planner

1/70

I had the pleasure of working with Emma at True North, and I can't recommend her highly enough. From the very first conversation, Emma was incredibly professional, engaging, and attentive. Emma took the time to really understand not just my background and skillset, but also my long-term aspirations.

Emma's commitment to finding a role that was the right fit – not just any job, was key for me. She listened carefully, and matched me with an opportunity that aligned perfectly with both my experience and where I wanted to go professionally.

Communication throughout the process was impeccable right up to my first day in role and follow up checkins. So, If you're looking for a recruiter who truly cares and goes the extra mile, I highly recommend Emma and the team at True North.

General Manager

1/70

Contacted by Emma regarding a position, regular contact throughout the whole process from screening right through to final interview and contract negotiations with my new employer.

Would highly recommend.

Head of HSE

1/70

Emma and the team have been brilliant in supporting me into a new role. I highly recommend and will definitely use their services again.

Thank you.

 

 

Head of Operations

1/70

Emma has been amazing in helping me secure my latest role. She is really attentive, listens and understands what you need. Her warm and friendly natures means she’s incredibly easy to talk to and even after the role is secured, she enjoys to catch up with you to make sure everything is OK.

Thanks Emma for all your help.

Senior Factory Manager

1/70

Emma has placed a number people into our business including recently 2 site leads.  On every occasion she has taken the time to fully understand our business and the specific needs of the roles.  She is very well connected across the industry and her extensive experience in recruitment really shows. 

When necessary she has actively listened to feedback from early candidates when proposing more candidates for consideration.  Emma handles all recruitment in a professional manner making working with her easy.

I am also aware that Emma always works professionally with potential recruits as well as the organisation she is recruiting for.

Group Operations Director

1/70

Exceptional professionalism and communication skills by Amelia at True North Talent.  Her recruitment style is kind, patient and sincere, which will put your mind at ease under any circumstances.  Her friendly approach is highly refreshing - delivering expertise and dedication with confidence.  She truly knows the business, and long may it continue.

I strongly recommend the TNT specialists team to anyone seeking an outstanding and seamless recruitment process.  Just brilliant!.

R&D Technologist

1/70

Fantastic team! Very helpful and will go the extra mile!

Senior Production Manager

1/70

From a call to a position being secured within 3 days is quite frankly amazing.  Amy Griffith is the one to be in touch with, from start to finish of the process she managed it all, a truly exceptional professional in the recruitment industry. However, her passion and skills go further than that, thinking about my travel, accommodation and what’s in the location I will be staying in.

Amazing, amazing, amazing. Anyone out there looking for their next position, you would be mad not to get in touch with Amy and TNT.

Interim Project Lead

1/70

From the first time I enlisted TNT’s help I was impressed by the way they took the time to listen to what you really needed for your role and how you liked to work. They deliver not only a best in class professional service but also a personalised service that works for, and with, you every step of the way.

Whether I am looking for an interim or a permanent role I have only ever had CV’s from them that I instantly want to progress to interview and most often to offer. I don’t hesitate to recommend them for all your recruitment needs.

Head of NPD

1/70

Great experience with True North Talent. Really enjoyed working with Amelia, she is always listening to your needs and what lights you up when you're looking for a new role. She made sure I had all the information I needed before making decisions and carrying out interviews.

Thanks for all your help!

Senior Product Developer

1/70

Had an absolutely wonderful experience working with Carole helping me find a new job, always professional and friendly. I felt supported throughout the whole process.

I would definitely recommend.

Quality Compliance Manager

1/70

I cannot praise TNT highly enough from start to finish through the process. Will be the first place I go if looking for another role.

Thanks isn't enough.

Interim Buyer

1/70

I can’t recommend enough how supportive Amy is when we have an interim need. Working late, giving valuable market insight and providing the support I need when filling an urgent vacancy. She’s easy to talk to, down to earth and gets recruitment done.

Often, she has supported last minute and communicated past her normal working hours to ensure we’re supported as a business.  Her account management and customer service is very strong.

Talent Manager

1/70

I had a fantastic experience working with Josh from True North Talent. From our first conversation, his communication was clear, timely and professional. He took the time to understand my background and career goals and matched me with a role that was a perfect fit. Josh’s attention to detail and genuine interest in finding the right opportunity made the whole process smooth and stress-free. 

I highly recommend True North Talent to anyone looking for a recruitment partner who truly listens and delivers.

Quality Systems Manager

1/70

I had a fantastic experience working with True North Talent, and I can’t thank Amy Griffith enough for her support throughout the process. From the very first conversation, Amy was professional, proactive, and genuinely invested in finding the right opportunity for me. She kept me informed at every stage and made the entire process seamless. Thanks to her, I’ve secured an exciting role and I couldn’t be happier.

I highly recommend True North Talent to anyone looking for dedicated and knowledgeable recruitment support.

Interim NPD Technologist

1/70

I had the pleasure of working with Carole and Amelia when seeking a new role and they were both outstanding. From our very first conversation, they took the time to understand my career aspirations and skill set, tailoring their approach to match me with the perfect opportunity.

Their communication was prompt and transparent throughout the process, and they offered invaluable advice that helped me feel confident at every stage. Thanks to their expertise and diligence, I was offered multiple roles before ultimately settling on one that aligns perfectly with my future goals.

I highly recommend both Carole, Amelia and True North Talent as a whole and would recommend them to anyone seeking recruitment professionals that truly goes above and beyond.

Thank you for your help. I truly appreciate it.

Plant Manager

1/70

I had the pleasure of working with Josh during my recent job search, and I honestly couldn’t have asked for a better recruiter. From the very beginning, Josh was incredibly friendly, approachable and supportive, while always maintaining a high level of professionalism. 

Throughout the entire process, Josh was encouraging, communicative and always kept me updated. He made what can often be a stressful experience feel smooth and positive.

Even after securing the role, he’s continued to check in and offer support, which really shows how much he cares about his candidates. I’m truly grateful for everything he’s done and would highly recommend Josh to anyone looking for their next opportunity!

Factory Trainer

1/70

I have been working with Amy for many years now and am very pleased her skills have lead her to a path of independence.  She always aligns my skill set to a potential client, she goes to great lengths to find out what the client is looking for and gives me a detailed brief before the interview. 

When the client has made a decision on their preferred candidate, she is very efficient in aligning contracts etc to make sure everything is in place for the start of the assignment. 

As a result we have had many successful assignments together and would recommend her and her team to any potential client or interim.

Interim Technical Manager

1/70

I have known Amy as a recruiter since 2018, but I can definitely say that since setting up True North Talent with Emma in 2023, they have developed into the No. 1 go-to recruiter. From the initial conversation, Amy supported me through the whole process with clear and concise communication.

A big thank you to Amy for helping me secure a new Interim role.  She goes above and beyond with a personal approach that I would highly recommend to any company or candidate.

Interim Process Development Manager

1/70

I have no hesitation when it comes to recommending Amy in her capacity of working with Interims. I have worked with Amy since 2021 when she supplied me with a Maintenance Manager, Quality Manager and HSE Manager whilst I was a GM.  Throughout the whole process, from screening candidates to putting top candidates in front of me for interviews were first class.

Amy convinced me also to move in to the Interim world and I haven’t been disappointed.  For anyone looking to take on interims or even move into the industry, you won’t go wrong using Amy and the True North Team.

Factory Manager

1/70

I have recently worked with Emma at True North Talent to secure my current role and I couldn't be more grateful for all her support and professionalism. For one reason or another my recruitment process was longer than anticipated but thanks to Emma the whole experience was stress free, ensuring continuous communication with myself and the hiring business throughout.

Emma is extremely personable and a pleasure to work with, if ever I am searching for a new job, True North will be the first place I turn to.

Commercial Account Manager

1/70

I highly recommend True North Talent! Emma found me via LinkedIn, and I had a great experience working with her; she supported me through each stage of the recruitment process and helped me to secure a role I am now very excited to start.

Thank you Emma!

Procurement Manager

1/70

I had a fantastic experience working with Carole throughout my recent job search. She is highly professional, supportive and genuinely cares about finding the right match. Communication was excellent at every stage and her guidance and encouragement made the whole process smooth and stress-free.

I’m truly grateful for her support and would highly recommend Carole to anyone looking for a dedicated and reliable recruiter.

Production Manager

1/70

I recently had the pleasure of working with both Amy and Emma to secure my new role and they were fantastic from start to finish.

In preparation for my interviews they were good at telling more about the process and people who I was meeting and upon receiving my offer they were really easy to work with on ensuring it was best for both parties.

National Account Manager

1/70

I’ve had a fantastic experience working with True North Talent and Carole. Carole is fantastic at what she does, she couldn’t do enough for me, always available to answer any of my questions or queries and really very personable and down to earth.

It’s been an absolute pleasure and I would highly recommend. Complete professional. Thank you.

 

 

CI Manager

1/70

I’ve worked with Emma for many years across several assignments and she is always true to her word, operating at pace, maintaining total professionalism with trust and integrity.

Emma balances the requirements of the business whilst recognising the needs of the candidate too. Emma always maintains regular and prompt communication throughout each assignment and has the uncanny knack of always keeping your interests first and foremost. 

Operations Director

1/70

It has been a pleasure to be supported throughout the recruiting journey. I have been kept informed of progress by Carole, even when there hasn’t been any.

Very positive experience, other recruiters could learn a great deal from True North Talent.

Health & Safety Manager

1/70

I've been with Amy and TNT from the start. I can't rate them highly enough. They listen to your needs as an interim and are always at the end of the phone if you need anything.

Fantastic company and people!!!

Interim Health & Safety Manager

1/70

I worked with Carole from True North Talent to secure a new role & she has been unbelievably fantastic. She was supportive, friendly & communicated excellently.

Couldn’t recommend her enough.

Shift Manager

1/70

I worked with Emma at True North Talent recently and she secured me my new role. The service and the professionalism from Emma was outstanding.

The role is exactly what I was looking for and I was kept me up to date and regularly checked in with throughout the entire process. Will definitely be using True North Talent again. Thanks Emma! 

HR Business Partner

1/70

Just like to say what a great experience I had working with Amy to achieve a brilliant new assignment. Amy assisted from start to finish, always keeping me informed on progress and a blessing when it came to initial client information.

I would have no hesitation in recommending Amy and True North Talent to anybody looking for their next role.

Interim Hygiene Manager

1/70

Just want to say a huge thank you to Ellie for all of her support and how quickly she would get back to me when I had questions, no matter how big or small. It's been an absolute pleasure to work with Ellie and True North and I'd definitely be happy to work with the team again. I hope you all have a lovely Christmas.

Thanks again.

Interim Quality Systems

1/70

My 1st stop for recruitment needs.

I had one call with Amy on a Friday afternoon and by Monday I had 4 strong CVs in my inbox, with comprehensive summaries that took into account my brief. By Wednesday I had seen all 4 candidates and made an offer. Throughout Amy was concise, honest and very professional. The role wasn't an easy one to fill, but Amy's understanding of the industry and her questioning around the placement really made the difference.

The most positive experience I've had with a recruiter in the last decade. Thanks Amy and team 👏

Head of Supply Chain

1/70

My experience of True North Talent has been entirely positive. Carole was so friendly, personable and knowledgeable of her client and the role she hoped to place me in. The recruitment process itself and the communication from Carole throughout the process has been exceptional. From first contact with Carole to the receipt of an offer took 7 days. I am so genuinely grateful, and I am really looking forward to my new role.

Thank you, Carole and True North Talent, it has been a pleasure!

Maintenance Manager

1/70

My experience with Carole at True North Talent has been exceptional. True professional that has genuine interest in the person attached to that CV and their future aspirations. Outstanding personable service that makes you feel valued, understood and looked after. 

Carole maintained contact by phone, ensuring that I went for an interview well-informed on executive detail and in the best frame of mind, whilst keeping it realistic, humble and down to earth - preparing me for both outcomes until the last minute.

Exceptional service and client care. I will highly recommend TNT to my network and beyond. Many thanks.

Technical Manager

1/70

My experience with True North Talent and in particular Amelia was fantastic from start to finish. I was kept fully up to speed the entire time and Amelia was incredibly patient and understanding when my situation changed.

I would strongly recommend the company and Amelia if you are seeking alternate employment!

Head of Technical

1/70

My experience with True North Talent has been brilliant from start to finish. Carole has made the whole process so smooth and seamless and has put me at ease throughout the whole experience. Carole's friendly and professional approach has been really refreshing. I couldn't thank True North Talent enough for approaching me about a role working for a fantastic company.

Carole's communication has been perfect throughout and I am going to miss our little chats!

Compliance & Document Technologist

1/70

My experience with True North Talent has been exceptional. My consultant was Carole. It was great to be being helped to find a job by someone who clearly cared. Carole did exactly what she said she would. She kept me updated on all progress. Even if there was no progress she still rang and spoke to me. It was so nice for someone to maintain that contact by phone and actually speak to me.

She was friendly, helpful always professional and importantly only a phone call away.

CI Manager

1/70

My feedback for Amy is VERY positive. Communication has been exceptional, informal and candidate focussed. Amy is a star, and I very much enjoyed our discussions.

I have been dealing with a lot of recruiters in the last 3 months, and Amy is up there as one of the best I have dealt with! Keep up the excellent work!

Supply Chain Director

1/70

Outstanding service from the team at True North Talent! A special shout-out to Cleo for going above and beyond. Faced with an urgent interim requirement, the team delivered a shortlist of candidates within 12 hours - and the role was successfully filled in under a week.

Exceptional responsiveness, professionalism and results!

Operations Director

1/70

Recruitment at it’s finest, Amy knows the business. Having worked with Amy before I didn’t expect anything less. Quick chat on availability on the Monday, phone call update on Tuesday, interview an hour later, contract terms agreed, position accepted, travelled on Wednesday, started contract on Thursday.

No fuss, no issues, just outstanding recruitment, long may it continue. Amy Griffith - True North Talent - professional in every aspect.

Interim Operations Consultant

1/70

Amy and her team are dedicated to both the candidates & client. It may be a small issue or for some advice, but they are always there with you. The aim for TNT is to provide the best experience for the candidate and their clients needs. 

I have worked with Amy for over 7 years and I will always go back to her when I finish a contract. Her attention to detail and client and candidate needs are next to nothing that I have seen in my 17 years of being an Interim. Please knock on their door, you will have no regrets.

Interim Technical Manager

1/70

Emma was brilliant! Secured a fantastic role with an excellent company very quickly.

Highly Recommended - Thank-you.

NPD & Process Development Manager

1/70

The best experience ever. Carole helped me during the process and updated me on the progress.

Thank you, and keep up the good work.

Regional HSE Advisor

1/70

TNT and especially Cleo and the team delivered a faultless positive experience from start to finish.  For interim professionals the service was spot on. The commitment, communications and details of the assignment was top drawer. As an interim, its exactly what a partnership should look like. They know what a good match looks like for both the candidate and the client.

Thanks Cleo & the TNT team.

Interim Production Manager

1/70

TNT helped me find a new interim assignment. A real blessing looking after all the details of employment and referrals. TNT were really helpful and extremely professional on all matters.

Recommended to work with. Amy was the key star on the whole process.

Health & Safety Interim

1/70

True North provide a professional, efficient and proactive service, but what really sets them apart is how personable they are. They’re completely transparent, ensuring you have all the information needed to make an informed decision.

Above all, they’re genuine who combine expertise with warmth - a team well worth supporting.

Project Management Consultant

1/70

Well what can I say Carole was absolutely brilliant throughout the whole process. She kept me informed and always took into consideration what my expectations were.

I would definitely recommend TNT and Carole to anyone looking for employment, or exploring new opportunities. Thank you for everything.

 

Health & Safety Manager

1/70

What a fantastic service and support from True North Talent. Emma kept me updated throughout the recruitment process and most of all the support provided was second to none. I have dealt with many recruitment companies over the past few years and none have lived up to the services True North offer. They were professional throughout and most importantly kept it friendly and supportive.

A big thank you to Emma for helping me secure a dream job.

Head of Engineering

1/70

Working with Emma to secure my new position has been fantastic. From the beginning all the way through to starting my new role Emma has been engaging, easy to talk to and full of enthusiasm. Communication and industry knowledge absolutely first class.

If you have the chance to work with True North Talent, don’t let it pass you by.

Project Engineering Manager

1/70

Working with Emma was a good experience. She was quick to provide information and answers my calls or called back same day.

Factory Manager

1/70

The best experience ever. Carole helped me during the process and updated me on the progress.

Thank you and keep up the good work.

Health & Safety Manager

1/70

NPD Insights.

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Explore our latest market insights on all things food and drink manufacturing.

Harnessing Consumer Feedback to Drive Product Innovation

Harnessing Consumer Feedback to Drive Product Innovation

How Food Manufacturing Will Shape Up in 2026 The UK food and drink manufacturing industry shows no signs of slowing down in 2026. Last year, we saw numerous leadership changes, industry consolidation and some great investments and innovation. And this year, we suspect the pace of change will be accelerating. With rapid advances in technology, evolving consumer expectations, ongoing supply chain pressures and tighter margins, manufacturers are being challenged to do far more than simply stand still. Success now depends on being agile, forward-thinking and ready to adapt quickly. At True North Talent, we’re in constant conversation with industry leaders, hiring managers and professionals across the sector. That gives us a real, on-the-ground view of how the landscape is shifting - and what businesses need to stay competitive in the years ahead. Harnessing Consumer Feedback to Drive Product Innovation In food and drink manufacturing, innovation doesn’t start in the development kitchen - it starts with the consumer. With trends shifting faster than ever, the brands that succeed are the ones that listen closely, respond quickly and turn real feedback into better products. Consumer feedback is no longer a “nice to have”. It’s a powerful tool for shaping innovation and staying relevant in a crowded market. Why consumer insight matters more than ever Today’s consumers are informed, vocal and willing to share their opinions, especially online. Reviews, social media, celebrity influencers, focus groups and retailer feedback provide a constant stream of insight into what people love, what frustrates them and what they want next. Manufacturers that actively use this information can spot emerging trends early and avoid investing time and money into products that miss the mark. Turning feedback into action Collecting feedback is one thing; acting on it is another. The most successful businesses have clear processes for analysing consumer insight and feeding it directly into NPD decisions. Whether it’s adjusting flavour profiles, improving texture, refining packaging or addressing dietary needs, small changes driven by real feedback can significantly improve a product’s success in market. Collaboration between NPD, marketing and technical teams Consumer-driven innovation works best when teams collaborate. Marketing and commercial teams often sit closest to the consumer, while NPD and technical teams turn ideas into viable products. Bringing these groups together early ensures feedback is interpreted accurately and translated into solutions that are safe, scalable and commercially viable. Balancing creativity with compliance Listening to consumers doesn’t mean saying yes to everything. Food safety, allergen management, labelling and cost still matter. Strong NPD teams know how to balance consumer wants with technical feasibility and regulatory requirements. This balance is where experience really counts. The people behind successful innovation Driving innovation through consumer insight requires the right talent - people who are curious, commercially aware and confident working across functions. As consumer expectations grow, manufacturers increasingly need NPD leaders and product developers who can connect insight with execution. How True North Talent supports innovation-led businesses At True North Talent, we partner with food and drink manufacturers to build NPD and technical teams that can turn consumer feedback into winning products. From permanent hires to interim specialists who can support busy pipelines, we help businesses innovate with confidence. 👉 Because when you truly listen to consumers and have the right people to act on it, innovation becomes a lot more powerful.      

Meat vs Plant

Meat vs Plant

IT WAS INTERESTING TO READ THIS WEEK THAT FRESH MEAT SALES ARE RISING WHILST PLANT-BASED FALLS, ACCORDING TO NEILSENIQ. IS THIS A LONGER-TERM SHIFT IN EATING AND BUYING HABITS OR IS THIS JUST A BLIP? REASONS FOR THIS MIGHT INCLUDE: * WITH INFLATION IN GROCERY RETAIL LEVELLING, FRESH MEAT MAY OFFER A LOWER COST ALTERNATIVE TO PLANT-BASED ALTERNATIVES? * THERE IS PERHAPS A GROWING INTEREST ONCE AGAIN IN FRESH, NATURAL FOODS AND CONSUMERS MAY BE PREFERRING TO COOK WITH SUCH INGREDIENTS FROM SCRATCH? * FRESH MEAT MAY BE PERCEIVED AS A HEALTHIER ALTERNATIVE TO PROCESSED PLANT-BASED FOODS, WHICH INVARIABLY CONTAIN ADDITIVES, PRESERVATIVES AND ARTIFICIAL FLAVOURINGS (AND WHEAT IF YOU'RE A COELIAC!). * SOME CONSUMERS BUY LOCALLY SOURCED MEAT OR MEAT FROM SUSTAINABLE FARMS, AS THEY PERCEIVE  THE ENVIRONMENTAL BENEFITS OF PLANT-BASED ALTERNATIVES ARE OVERSTATED. * MEDIA ATTENTION HAS BECOME MORE CRITICAL, WITH SOME REPORTS HIGHLIGHTING ISSUES SUCH AS THE HEALTHINESS OF SOME PLANT-BASED FOODS IS THERE A REAL SHIFT IN CONSUMER BEHAVIOUR THAT WILL SEE CONSUMERS MOVING BACK TOWARDS FRESH MEAT, OR WILL PLANT-BASED FOODS SEE FURTHER GROWTH?

Meeting the Healthy Eating Challenge: What Manufacturers Need to Do Next”

Meeting the Healthy Eating Challenge: What Manufacturers Need to Do Next”

The Future of Food: Trends, Tech, and Changing Tastes in 2025 The reason we love the UK food and drink manufacturing industry is that it is always moving and in 2025, the pace feels faster than ever. With new technology, shifting consumer demands and constant pressure to stay competitive, manufacturers are being asked to do more than just keep up. They need to be forward-thinking, agile and ready to adapt. At True North Talent, we spend our time speaking to leaders, candidates, and businesses across the industry. That means we’ve got a front-row seat to the changes shaping the sector right now. In our third article, we look at the consumer shift in healthy eating and what it means for food manufacturers. Meeting the Healthy Eating Challenge: What Manufacturers Need to Do Next” If there’s one thing shaping food and drink manufacturing right now, it’s the shift in how consumers define “healthy.” It’s no longer just about low-fat or low-sugar options; today’s shoppers are looking for products that align with a much wider view of wellbeing. We’re seeing a surge in demand for functional foods and drinks, i.e. products that offer added benefits, like gut health, immunity support or high protein content. Brands like Moju, Eat Real, This, One Living are bringing innovative products to the market and here at True North Talent, we do our utmost to sample as many of these new products as we can. Plant-based and flexitarian diets are also here to stay, but with more emphasis on taste, texture and nutritional value than ever before. People don’t just want “healthy,” they want healthy and delicious (and rightly so). There’s also the growing influence of transparency and clear labelling. Consumers want to know exactly what’s in their food, its origin and traceability and how it was made. That puts extra pressure on manufacturers to not only reformulate products but also improve packaging, communication and wide appeal. For manufacturers, this means faster NPD cycles, investment in R&D and strong collaboration between technical, marketing and supply chain teams to keep pace with consumer expectations. It’s an exciting space, but also a highly competitive one. Companies that can’t innovate quickly risk being left behind. And of course, this shift has a huge impact on recruitment. Businesses need to bring in the right people - from food technologists and NPD chefs to brand managers and nutrition experts – those who understand the consumer demands and can turn them into successful products on the shelves. At True North Talent, we help food and drink businesses connect with the innovators, problem-solvers and the specialists who make healthy product development possible, so they can stay ahead in this ever-evolving market.

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